Are you driven to keep people safe? That’s what we do every day at Missouri Employers Mutual.
We’ve created a casual, values-driven work culture that’s making a positive impact on the way people live and work. This is a place where you can grow with confidence — because that’s what safety and success really mean to us.
SUMMARY:
This position is accountable for building and managing a Workers Compensation book of business, primarily by developing and maintaining productive relationships with independent agencies. The person in this position is a member of a working unit and is responsible for managing accounts that typically have estimated annual premiums below $10,000, using an underwriting platform that consists of a non-internet tiered rating system and an internet automated rating system. This person may be assigned to assist with accounts that have estimated annual premiums greater than $10,000 as required.
Key priorities for the Associate Underwriter include determining risk acceptance on a book of business basis after a thorough analysis of risk exposures and existing loss controls for new and existing accounts that are underwritten manually; verifying risk acceptance. Applying basic knowledge of Workers Compensation rules and MEM underwriting guidelines; and providing enhanced service for all customers. Policy issuance, renewal review and maintenance, including all mid-term endorsements, cancellations and reinstatements, are integral parts of this job. The Associate Underwriter will manage a significant volume of telephone calls from producers and policyholders and will work in a team environment, completing and coordinating activities toward the successful handling of a book of business.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
Non-Management Responsibilities:

• Perform job duties in accordance with MEM’s vision, mission and values.
• Understand and adhere to MEM’s underwriting philosophy, underwriting guidelines and underwriting file documentation and passes all internal and external quality and compliance audits.
• Understand the functionality of all underwriting systems (automated and manual), utilizing these systems as required.
• Demonstrate a working knowledge of all company forms, endorsements and rating methodology and uses these tools appropriately.
• Demonstrate a basic understanding of technical underwriting principles and appropriate risk underwriting characteristics.
• Meet task, project and business objectives within prescribed quality and time standards and reports issues related to agencies, business production and quality, business products and services in an accurate and timely manner to underwriting management.
• Provide a high level of service to producers and policyholders by responding to a significant volume of telephone calls. Determine needs; receive and provide technical information and assistance; resolve problems and issues, and refer callers to other staff or departments as needed.
• Assist producers and policyholders with workers’ compensation problems and issues by capably advising, researching and resolving, or referring to appropriate resources for resolution. Respond to inquiries for coverage, providing information about MEM’s plans and services.
• Underwrite qualified businesses using established guidelines, criteria, and underwriting tools established for the Unit, whether coming into the company through conventional methods or through iNet. Correspond with producers for additional information needed or in regard to acceptance or rejection of coverage.
• As appropriate, review and refer businesses not meeting criteria to underwriting management for further action. May be asked to take over accounts outside of the Associate Underwriter’s authority or expertise.
• Review risks prior to renewal and amends rating plan and scheduled rating as necessary with appropriate referrals to underwriting management.
• Ensure policy corrections or change endorsements to the name, address, class, rate tier, payroll, and NCCI experience modifications and contractors credit are issued correctly by correctly interpreting and applying appropriate workers compensation rules to all changes.
• Prepare appropriate cancellation, reinstatement or rewrite documents and notifies other departments if related action is needed.
• Analyze premium audit and loss prevention inspection reports, appropriately identifying relevant issues and preparing effective recommendations to resolve coverage issues.
• Define, implement and manage accounts within the Unit, using all relevant underwriting factors to achieve a profitable book of business consistent with meeting company established goals and the needs of policyholders.
• Participate in team functions and takes an active role in coordinating daily work activities with other Unit members.
• Participate in special projects and performs other duties and responsibilities as required to fulfill job functions and as assigned by management.
• Cooperate with underwriting management to manage the accounts within the assigned Unit using all relevant underwriting factors to achieve a profitable book of business consistent with meeting the company established goals as well as the needs of the policyholder.
• Approach job in a conscientious manner and mature fashion, demonstrating a personal and professional sense of responsibility.
• Exhibit an ethical manner of conduct and keeps sensitive information confidential. Demonstrate a willingness to contribute what is necessary to get the job done.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: A Bachelors degree in Business Administration, Insurance and Risk Management, or a directly related field, or the equivalent combination of education and experience is required.
Experience: Minimum of one year of general workers compensation and/or other insurance experience with emphasis in property and casualty experience is required.
Designations/Certifications: Insurance industry coursework, such as INS or AU, is desired. Pursuit of CPCU designation is encouraged.
LICENSES:

• A valid driver’s license is required.

Our home office is located in vibrant Columbia, Missouri — #6 in Livability’s 2019 Best Places to Live.